Contact SocialNetics
We're here to help. Whether you have a support question, a billing inquiry, or a data request, reach out and we'll get back to you as quickly as we can.
General Support
For account help, technical issues, posting problems, or general questions about using SocialNetics, email us at:
Please include your account email address and a clear description of the issue. We aim to respond within 2 business days.
Billing and Account Questions
For questions about your subscription, plan changes, charges, or billing records, email the same support address:
Include your account email and a description of the billing question. Do not include payment card numbers in your message.
Account and Data Deletion Requests
To request deletion of your account and personal data, visit our Account & Data Deletion page for full instructions, or email info@ranknetics.com with "Data Deletion Request" in the subject line.
Security Notice
Never include passwords, payment card numbers, or sensitive credentials in any message to us.
Our support team will never ask for your password. If you suspect your account has been compromised, reset your password immediately from the sign-in page, then contact us.